SEREVEETA

TERMS AND CONDITIONS

 

 

Welcome to SEREVEETA ("we", "us" or "our"). By accessing or using our website, services or products, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully before using our services.

 

1. Acceptance of the Terms

By accessing or using SEREVEETA ("the Website"), you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, do not use our services.

 

2. Eligibility

Our services are available to individuals who are 18 years of age or older. By using our services, you represent and warrant that you meet this age requirement.

 

3. The Services

3.1 Endurance Guides

We provide endurance guides to support physical fitness and improve stamina for long-term health and wellness.

3.2 Personalised Guides

We provide personalised wellness guides, including tailored content on mindfulness, as well as insights on goal setting and stress management to meet individual wellness needs.

3.3 Courses

We provide continuing education courses for fitness and yoga professionals through our website. These courses are designed to enhance professional skills and knowledge. While these are not officially accredited by academic institutions, they may be used for continuing education purposes, including with Yoga Alliance where applicable. By enrolling, you agree to follow all course participation guidelines outlined on our website.

3.4 Online Studio

Our online studio provides access to pre-recorded yoga classes and live sessions as part of our subscription plans.

​

4. User Accounts

4.1 Account Creation

In order to use certain features, you must register for an account. You agree to provide accurate and complete information when registering.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities that occur under your account.

 

5. Payments and Billing

5.1 Payment Methods

We accept major credit cards, debit cards and other payment methods as listed on the Website. All payments are processed securely.

5.2 Billing Cycles

Subscription fees are charged at the beginning of the billing cycle and are automatically renewed until cancelled.

5.3 Late Payments

If a payment fails, we may suspend or terminate your access to the Services until the problem is resolved.

​

6. Cancellation and refunds

6.1 Cancellation Policy

You may cancel your subscription at any time through your account dashboard. Cancellation will be effective at the end of the current billing cycle.

6.2 Refunds

No refunds will be given for partial billing cycles or unused portions of subscriptions, except as required by applicable law.

​

7. Prohibited Conduct

You agree not to:

• Use the Services for any unlawful purpose.

• Share login information with others.

• Distribute or share copyrighted material without permission.

 

8. Intellectual Property

All content on the Website, including videos, fitness programmes, digital guides, images and text, is the property of SEREVEETA and is protected by copyright laws. Unauthorised use is prohibited.

 

9. Disclaimer and Limitation of Liability

9.1 General Disclaimer

The psychological information provided through our Services, including mindfulness techniques, goal-setting practices and psychological theories or models, is for educational purposes only in accordance with the Austrian Psychologists Act 2013. These services do not constitute professional psychological treatment or therapy and are not a substitute for consultation with a licensed mental health professional. Users are advised to seek appropriate professional help if they require therapeutic services.

9.2 No Guarantee of Results

Yoga, fitness and mindfulness practices vary from person to person. We do not guarantee specific results.

9.3 Limitation of Liability

To the fullest extent permitted by law, SEREVEETA shall not be liable for any damages arising from your use of our services. You acknowledge that participation in yoga, fitness programmes or psychological practices involves inherent risks and you assume full responsibility for any injuries, damages or losses incurred.

9.4 Medical Disclaimer

Our services are not a substitute for professional medical advice, diagnosis or treatment. Always consult with a qualified healthcare provider before beginning any new exercise or wellness programme.

 

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which sets out how we collect, use and protect your information.

 

11. Governing Law

These Terms are governed by the laws of Austria. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the Austrian courts.

 

12. Changes to these Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the Website.

 

13. How to Contact Us

If you have any questions about these Terms, please contact us at info@sereveeta.com.

​​

 

​

CANCELLATION POLICY

​​​

​

1. Cancellation Overview

This cancellation policy outlines the terms and conditions under which you may cancel your subscription or services provided by SEREVEETA. By subscribing to our services, you agree to be bound by these terms and conditions.

 

2. Subscription Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing cycle. You will retain access to the services until that period ends and will not be charged for the next cycle.

 

2.1 Monthly Subscriptions

If you cancel, your subscription will remain active until the end of the current month. No further charges will apply unless you choose to resubscribe.

2.2 Yearly Subscriptions

If you cancel, your subscription will remain active until the end of the 12-month period. No partial refunds will be issued for early cancellation.

 

To cancel, log into your account and manage your subscription settings, or contact info@sereveeta.com directly for support.

 

3. Refund Policy

We do not offer refunds for partial billing cycles or unused portions of subscriptions, except as required by applicable law. If you are entitled to a refund under local law, it will be processed in accordance with that law.

 

4. How to Cancel

To cancel your subscription, please follow these steps:

1. Login to your account on the SEREVEETA website.

2. Navigate to your account settings or subscription settings.

3. Follow the instructions to cancel the subscription.

Alternatively, you can contact info@sereveeta.com to request cancellation.

 

5. Cancellation Confirmation

Upon successful cancellation, you will receive a confirmation email stating that your subscription has been cancelled. Please retain this email for your records.

 

6. Non-Refundable Fees

Please note that all fees paid for the current billing cycle are non-refundable. If you cancel your subscription mid-cycle, you will continue to have access to the services until the end of that billing cycle.

 

7. Cancellation by SEREVEETA

SEREVEETA reserves the right to suspend or cancel your subscription at any time if you violate the Terms and Conditions or engage in unlawful activities. In such cases, no refunds will be given.

​

8. Changes to the Cancellation Policy

We reserve the right to change or update this cancellation policy at any time. Any changes will be posted on this page and will be effective immediately upon posting.

​

​

​

PAYMENT AND DELIVERY INFORMATION

​

​

​​​

1. Payment Methods

We accept the following methods of payment for digital products and services:

• Major Credit Cards (Visa, MasterCard, American Express)

• Debit Cards

• PayPal

• Other secure payment methods available through our payment gateway (as listed on the website)

All payments are processed securely by our trusted payment providers. Payment details will be handled in accordance with our privacy policy to ensure the protection of your sensitive information.

 

2. Payment Process

When you select a product or service, you will be asked to provide your payment details. Once your payment has been successfully processed, you will receive a confirmation email and a receipt for your purchase.

• For online courses and online studio memberships, payment is required before you can access the content.

• For digital products (e.g. PDF downloads), payment must be completed before you can download the product.

​

3. Delivery of Digital Products

Once your payment has been processed, your digital product or service will be delivered as follows:

3.1 PDF Downloads (Ready-Made Guides)

You will receive an immediate download link via email or directly from your account on the website. The link remains available for a limited time, and you may download the product as many times as needed during that period.

3.2 Personalised Guides

After completing your purchase, you will receive a link via email to fill out a short wellness assessment. Once submitted, your personalised guide will be delivered via email within 5–7 business days.

3.3 Online Courses

Upon payment, courses become accessible through your account on our website.

3.4 Online Studio Membership

Successful payment grants you immediate access to our online studio, including pre-recorded yoga classes and live sessions. You can access all available content through your dashboard.

​

4. Access to Content

4.1 Online Courses

Your access to online courses and related materials will be available for as long as the course is active or until your membership expires. If you have purchased a course with lifetime access, you can access it at any time with no time limit.

4.2 Online Studio

​Membership gives you continuous access to the Online Studio for as long as your subscription is active. If your membership is cancelled, access will continue until the end of the current billing cycle.

 

5. No Physical Delivery

As all products and services offered by SEREVEETA are digital in nature, there is no physical delivery of products. All digital products, courses and memberships are accessible via the internet through your account.

 

6. Payment Confirmation

Once your payment has been processed, you will receive a confirmation email containing your receipt for the products or services you have purchased. If you do not receive the confirmation email, please check your spam/junk folder or contact us at info@sereveeta.com.

 

7. Billing Cycles for Online Studio Memberships

For the monthly memberships, your billing will automatically renew each month until you cancel your subscription.

​

8. Payment Errors and Problems

If you encounter any problems during the payment process (e.g. payment failure or incorrect billing), please contact info@sereveeta.com. We will work with you to resolve any payment issues as quickly as possible.

​​

​

​

Effective Date: 05/06/2025​

​

​